Platinum Service Centre

To request a repair for your Ultra-series Vacuum, please complete the following form.

Vacuum Information

Am I eligible for a Repair under the Ultra Platinum Service? If not, you can get in touch with one of our Repair Agents

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Please enter an invoice number

Please enter a purchase date

Please select a vacuum model name

Please select a vacuum model

Please enter a vacuum serial number

Please enter a purchase location

Please choose a problem

Please ensure you've checked the vacuum filter is clear before making a request

Please provide additional comments for 'Other'

Contact Information

Please enter a first name

Please enter a last name

Please enter a valid email address

Email addresses don't match

Address & Courier Information

Please enter a street address

Please enter a suburb

Please enter a City/Town

Please enter a postal code

Please enter a phone number

Please select a delivery time

Please enter an ideal date